Revenue Operations Manager/Sr Analyst

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

In this role, you will solve the problems of siloed data and systems, inefficient processes, and insufficient insights/analytics. You will do this by creating alignment across the Commercial organization while establishing best practices across revenue strategy, analytics, sales processes, and tech stack management that will drive results now and in the future as we build for scale.

Team Mission

We are building a best-in-class commercial organization by establishing a repeatable go-to-market motion, hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals, and thoughtfully engaging VPs, General Managers, and other corporate decision makers across the Medical Device Industry.

This Role

Reporting into the Director of Revenue Operations, you will bring an analytical approach, thoughtfulness, and curiosity to our newly formed team as we champion the effort to achieve Commercial Excellence at AcuityMD. You will help establish best practices across revenue strategy, analytics, sales processes, and tech stack management that will drive results now and in the future as we build for scale.

Responsibilities

• KPI & Performance Tracking: Measure team performance and conduct analysis to generate insights across Sales, Customer Success, Marketing, and Professional Services; collaborate cross-functionally to improve business performance.
• Sales Process Management: Ensure our sales methodologies are fully operationalized and embedded in how we sell. Establish best practices around prospecting, deal qualification, deal stage progression,
• Tech Stack Ownership: Manage GTM tech stack, including Hubspot, Gong, Showpad, ZoomInfo, LinkedIn, etc. Develop processes to monitor and improve accuracy of data across all platforms and ensure optimal use of each tool.
• Operating Rhythm & Planning: Support commercial operations and planning efforts, including Quarterly Business Reviews, weekly team meetings, pipeline reviews, and budgeting process.
• Variable Compensation Management: Calculate commissions and bonuses for commercial teams; assist in the design and management of compensation plans.

Your Profile

• 4-5 years of experience supporting pre and post-sale Commercial teams
• Excellent relationship-building and stakeholder management skills to influence and build credibility with team members at all levels, including executives
• Experience managing and optimizing CRMs (Salesforce, Hubspot, Zoho, etc.)
• Familiarity with tools like Gong, LinkedIn Sales Navigator, ZoomInfo, etc
• Proficiency in Google Sheets, Google Slides, and Microsoft Excel
• Clear and effective communication and thinking; experience presenting to senior leaders
• Strong project management, prioritization, and execution skills
• Data driven mindset with the ability to understand, analyze, and derive insights from data to drive decision making
• Ability to thrive in a fast-paced environment, navigate ambiguity, and a strong bias for action
• Venture-backed, B2B SaaS startup experience
• Willingness to travel domestically 2-4x per year for company-sponsored offsites

Nice to Haves

• Experience implementing/migrating CRMs (Hubspot, Salesforce, Zoho, etc.)
• Medical device/technology industry experience a plus
• Experience with Configure-Price-Quote (CPQ) tools
• Proficiency with commission automation platforms
• Experience in a customer-facing role (sales, customer success, sales engineer, sdr, etc.)

You must have an eligible work permit in the USA or Canada to be considered for this position.

We Offer:

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health and Dental Plans: We offer 100% paid health and dental plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high growth startup, backed by world class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, ICONIQ Growth and several other leading software investors.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.