Customer Engineer
AppZen
This job is no longer accepting applications
See open jobs at AppZen.See open jobs similar to "Customer Engineer" Redpoint Ventures.Software Engineering, Customer Service
Pune, Maharashtra, India
Posted on Mar 9, 2023
AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com.
We are seeking an experienced Golang L3 Integration Engineer to join our team. The successful candidate will be responsible for integrating our Golang-based systems with third-party applications and ensuring the stability and performance of our production systems. The ideal candidate will have a deep understanding of Golang, experience in integrating complex systems, and a strong background in troubleshooting complex issues.
Key Responsibilities:
- Develop and maintain integrations between our Golang-based systems and third-party applications.
- Troubleshoot and resolve complex integration issues, including issues related to data consistency, security, and performance.
- Work closely with development teams to identify and resolve code-related issues.
- Provide technical support to our customers, including investigating and resolving issues reported by customers.
- Develop and maintain tools and scripts to automate routine tasks and improve system efficiency.
- Monitor and analyse system performance and make recommendations for improvements.
- Ensure compliance with security and regulatory standards.
- Continuously update knowledge and skills related to Golang and related technologies.
Qualifications:
- Bachelor's degree in Computer Science or related field.
- 3 to 7 years of experience in integrating large-scale distributed systems, preferably in a Golang environment.
- Strong understanding of Golang, including its features, limitations, and best practices.
- Experience with API design and development.
- Experience with cloud-based infrastructure AWS and containerization technologies (Docker, Kubernetes).
- Experience with monitoring tools (Kibana, Grafana) and logging tools (ELK stack).
- Strong analytical and troubleshooting skills.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Familiarity with Agile/Scrum methodologies.
- Ability to work under pressure and manage multiple tasks simultaneously.
- If you meet the above qualifications and are passionate about working with cutting-edge technologies in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.
We are equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
This job is no longer accepting applications
See open jobs at AppZen.See open jobs similar to "Customer Engineer" Redpoint Ventures.