Senior Manager - IDR Integrations

Arctic Wolf

Arctic Wolf

Multiple locations
Posted on Nov 30, 2023

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Manager - Managed Detection & Response (Cloud) to be part of making this happen.

Overview

A Senior Manager - Managed Detection & Response (Cloud) plans and directs all aspects of development activities within their teams. This means that they ensure all engineering projects, initiatives, and processes are in conformance with the organization's established policies and objectives. They report into a Director of R&D. They work closely with R&D Leadership, Product Management and the Security Services(S2) to ensure their teams are building what our customers and users need in a timely fashion. Senior Managers have a large scope of leadership and can have multiple managers and/or leads reporting to them. Senior managers can also have specialized subject matter expertise within the technical areas their teams work in.

Scope of Role

Generates and manages day to day work for team(s). Works with Product Team to define and deliver on the 6 month roadmap. Is also a key contributor to longer term planning and strategy with their Director.

Responsibilities

  • Manage team(s) that will deliver high quality, innovative software solutions, in collaboration with stakeholders such as architects, developers, product managers, CSEs and prod support people.

  • Support the team by providing direction, clarity and removing obstacles.

  • Instil Foundations of R&D in their teams by living them on a daily basis.

  • Execute the Product roadmap

    • Ensure teams are highly motivated, performing well, and delivering work on time.

    • Remove any blockers preventing teams from getting their work done.

    • Make sure each team is clear on the objectives and goals they are striving to achieve.

    • Work with team members to deliver the key features

    • Work with Architects to define and execute on the company's technical roadmap.

  • Implement the R&D Department and Team Responsibilities.

    • Oversee the full software development life cycle.

    • Ensure their teams is following ISMS regulations

      • Secure Coding Practices

      • Acceptable Use

    • Develop careers of team members

      • Regular One on Ones

      • Career and personal development coaching

    • Execute administrative responsibilities

      • Manage employee compensation and vacation time

      • Manage and approve conference and training budgets

      • Involved in helping set and manage the Directorate level budget

      • Has strong financial management skills

    • Recruitment

      • Lead recruitment efforts for their team(s) for both full-time and co-op employees.

      • Be a key contributor to planning, hiring and recruitment strategy for their team

      • Mentor each team member; help them grow their technical and leadership skills.

      • Establish career development plans and achievable goals for your reports and support their ongoing growth.

      • Drive continuous development process improvements.

      • Build collaborative relationships with other teams and stakeholders within the organization.

Location and Travel

  • Our teams are diverse, including our geographical locations. However, our team has chosen to operate in the Eastern Time Zone (GMT -5).

  • We operate in a hybrid model where some employees work from their home offices, others in-office, and some a combination of both. All employees within a 30 mile (48 km) radius, of an Arctic Wolf office must be present in office 3 days a week. Please ask for specific location requirements during your interview.

  • Quarterly planning sessions may be conducted in-person, requiring travel to Waterloo, Ontario, Canada. Ad-hoc infrequent travel (estimate 10%) may be required.

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information.

  • Must pass a criminal background check and an employment verification as a condition of employment.

  • Be able to obtain either U.S. or Canadian Government Security Clearance.

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees

  • Bonus or commission pay based on role

  • Flexible time off, paid volunteer days and paid parental leave

  • 401k/RRSP match

  • Medical, Dental, and Vision insurance

  • Health Savings and Flexible Spending Agreement

  • Voluntary Legal Insurance

  • Training and career development programs

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.