Office Administrator

Arctic Wolf

Arctic Wolf

Bengaluru, Karnataka, India
Posted on Thursday, May 23, 2024

Office Administrator

Position Overview and Objective

The Office Administrator is responsible for providing front-line administrative and clerical support while also serving as a critical representative of the company. The Office Administrator will serve as primary point of contact and as liaison for the day-to-day operational and administrative issues.

Primary Responsibilities and Duties

  • Working with the Facilities team and on-site property managers to support the office functions including seating chart, coordinating maintenance and repair, supervising vendors, and other facilities related tasks.
  • Issuing and maintaining access credentials to employees.
  • Answer all incoming phone calls and redirect as necessary.
  • Process incoming/outgoing mail and deliveries.
  • Keep the office/kitchen and bathrooms tidy.
  • Assisting in planning and completing preparation for meetings, both virtual and in person.
  • Greeting visitors and managing the calendaring of meetings for the Executive member they support.
  • Using various software, including word processing, spreadsheets, databases, and presentation software.
  • Reading and analyzing incoming memos, submissions, and distributing them as needed.
  • Opening, sorting, and distributing incoming emails, messages, and other correspondence.
  • Helping to plan and execute events within the office in partnership with other stakeholders including but not limited to HR, People experience, and Department Leaders.
  • Support the IT resources in distributing IT equipment and other related tasks.

Key Competencies and Skills

  • Proficiency with MS Outlook, Word, OneNote, PowerPoint, Excel, Cloud based apps, zoom, slack and other communication tools.
  • Proficiency booking travel online.
  • Event planning savvy
  • Project management experience
  • Education and work experience: Bachelor’s degree or equivalent work experience
  • Ability to process and respond to a high volume of email, text messages and phone calls.
  • Ability to compose executive correspondence.
  • Respond to critical messages right away with same-day turnaround for top priority requests.
  • Responsiveness to less urgent requests providing timeframe for answer or solution.
  • Ability to Multi-task and prioritize duties and tasks.

Minimum Qualifications

5 years’ experience working in a professional office

Environment and Physical Demands

  • Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.
  • Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.
  • If located in a company office, often requires the mobility to physically navigate the space.
  • In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.
  • May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper).

Travel Requirements

Typically 10% or less of business travel

Security Requirements

Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information.

Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment.