Senior Identity Access Administrator

Arctic Wolf

Arctic Wolf

Waterloo, ON, Canada
Posted on Saturday, June 22, 2024

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Identity Access Administrator to be a part of making this happen.

Location: Kitchener-Waterloo, ON Canada or Eden Prairie, Minnesota, USA

*Hybrid role (3-days a week in office)

About the Role

The Lead Identity Access Administrator is responsible for managing user lifecycle in Okta and in various peripheral systems following compliance processes and maintaining a high standard of documentation.


  • Work with other members of the IT team to ensure timely resolution of access requests.

  • Interface with various departments to establish and document access profile standards.

  • Manage identity in Okta.

  • Manage access to applications.

  • Build and document access profiles according to departmental, team, and organizational needs.

  • Provide operational support for Tier 1 and serve as the primary resource for escalations.

  • Ensure deliverables are completed within target timeframes and are consistently of high-quality.

Who You Are

  • Proficient in identity management concepts, access controls, role-based access control (RBAC), Privileged Access Management (PAM), and entitlement management.

  • Experience with at least one of the major IAM platforms: ForgeRock, Ping, Okta, SailPoint, Saviynt

  • Strong knowledge of IAM concepts, standards, and protocols, such as SAML, OAuth, LDAP, and RBAC

  • Proficient in programming languages commonly used in IAM development, such as Java, Python, or C#.

  • Familiarity with cloud based IAM solutions and integration with cloud services (e.g., AWS, Azure).

  • Knowledge of systems security and troubleshooting

  • High attention to detail and the ability to see broader trends

  • Excellent communication and facilitation skills

  • Knowledge of user profiling techniques for efficient planning of on-boarding activities

  • Strong ability to problem solve

  • Solid understanding of triage methodology for user IT issues and ability to handle escalations

Minimum Qualifications

  • 5+ years experience in IAM required, 7+ years preferred

  • BS/BA in Computer Science, Engineering, or equivalent

  • Previous audit and compliance experience

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees

  • Bonus or commission pay based on role

  • Flexible time off, paid volunteer days and paid parental leave

  • 401k match

  • Medical, Dental, and Vision insurance

  • Health Savings and Flexible Spending Agreement

  • Voluntary Legal Insurance

  • Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

  • Background checks are required for this position.