Commercial Account Manager
Bravado
*This post was created on behalf of one of Bravado’s clients.
Our client is a leading fintech platform is redefining how businesses manage corporate spend. By issuing smart corporate cards and leveraging AI to automate expense tracking and accounting, it streamlines financial operations for companies of all sizes. Recently valued at $13B following a $150M secondary raise backed by Khosla Ventures, Thrive Capital, General Catalyst, and others, the platform serves a wide range of high-growth startups and established enterprises.
Location: United States of America
Key Responsibilities
- Oversee a portfolio of commercial clients, ensuring their ongoing satisfaction and retention.
- Establish strong, long-term relationships with decision-makers and stakeholders within client organizations.
- Identify upsell, cross-sell, and renewal opportunities to grow account value and meet revenue targets.
- Conduct regular check-ins and business reviews to understand evolving client goals, challenges, and opportunities.
- Collaborate with sales, marketing, product, and customer success teams to deliver seamless client experiences.
- Handle pricing discussions, renewals, and contract negotiations in a way that balances client needs and business goals.
- Track usage, engagement, and satisfaction metrics to proactively address risks and prevent churn.
- Act as the primary liaison between the client and internal teams, resolving issues and answering questions promptly.
- Maintain accurate records in CRM systems and report regularly on account status, pipeline, and forecast.
- Keep up-to-date with industry trends, competitor activity, and client developments to position your company as a strategic partner.
Minimum Qualifications
- 2–5 years of experience in account management, sales, or customer success—ideally within a B2B or commercial setting.
- Exceptional written and verbal communication skills to effectively engage with clients and internal stakeholders.
- Proven ability to build and maintain long-term client relationships.
- Understanding of sales processes, with experience in upselling, cross-selling, and negotiating renewals.
- Ability to interpret customer data, usage metrics, and market trends to inform account strategy.
- Experience using CRM tools such as Salesforce, HubSpot, or similar platforms.
- Strong time management and multitasking abilities to handle multiple accounts and priorities effectively.
- Experience working cross-functionally with sales, product, marketing, and support teams.
- A proactive, solution-oriented mindset to identify and address client challenges.
- Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent work experience).
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What is Bravado?
Bravado is a community of sales professionals built for sales professionals by sales professionals. Whether you are actively looking for a new sales role or seeking career advice on how to hit quota, Bravado is your ultimate resource for anything sales related.
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Bravado works with a plethora of companies specifically seeking to grow their sales teams, hence, there is a large range of active opportunities (just like this job posting!) available in our network. Once you join our community using the “apply now” button, you will be shown all available job opportunities that match your profile.
Why do I have to join Bravado to apply?
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I want to work for Bravado!
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