Redpoint

Button’s mission is to build a better internet, fueled by commerce. Today, we work with some of the largest and most interesting businesses in the world to connect consumers with what they want at the tap of a button. We build with the consumer experience in mind, have a reputation for paving the future of mobile, and have a good time doing it.

This position is based out of Button’s NYC office, Monday through Friday.

AS AN IT AND SECURITY ANALYST YOU WILL:

• Project manage Button’s security audits and responses to infosec inquiries from customers.
• Play an integral role in Button’s first-ever SOC 2 audit and manage future audits.
• Collaborate cross-functionally with Button’s Engineering, Legal, and Finance teams to manage security compliance and risk mitigation across the organization.
• Own Button’s IT function, leveraging your prior experience to build a top-of-class support infrastructure.
• Build and operate a help-desk function which will provide team members with a simple, clear means of asking for IT assistance.
• Set and commit to SLAs to provide team members with certainty as to response and remediation time.
• Oversee an “on-call” rotation for IT issues to ensure 24x7x365 support
• Interface with Button’s outsourced IT service to coordinate device management and procurement.
• Provide additional device procurement and management support to team members, both in office and remote.
• Help manage Button’s office space.

WE LOOK FOR TEAMMATES WHO HAVE:

• 2-5 years of experience supporting all things IT for a small business, preferably on a hybrid basis.
• Experience participating in infosec audits, preferably SOC 2 or ISO 27001.
• No ego – Button’s team members are utility players who balance high-impact work with doing whatever it takes to operate the business at a high level.
• Exemplary customer service – you look to solve your coworkers’ needs before they know they exist.
• Drive for perfection – you consistently seek to raise the bar and operate with polish.
• Intellectual curiosity – you recognize that this role is an opportunity to consistently gain knowledge and expand your portfolio, and seek opportunities to grow.

More About Us:

• Button was founded in 2014. We’ve raised $65M in funding. Most recently, we announced our $30M Series C in June 2019, led by Icon Ventures. Our investors include Norwest, Redpoint, Greycroft, DCM, and Capital One Ventures. Our team includes approximately 60 people located across the United States, Canada, and the United Kingdom.
• We believe and invest in personal growth, and we’ve got the results to back it up. We’ve been recognized multiple times by Fortune, Inc., Crain’s, and BuiltIn as one of the best places to work in the US.
• We value diversity and come from all sorts of different backgrounds. We were especially proud the first time we hired a coding boot camp graduate.

Compensation and Benefits:

Button provides employees with a RemotePlus workplace, which blends “work from anywhere” with in-person collaboration. Button has a “hub” workspace in New York City as well as team members distributed across the United States and beyond. Button’s total compensation package includes a base salary competitive with what is offered by similar companies in major US markets. The salary range for this role is expected to be between $51,000 - $69,000, plus bonus (offered salary is based on a number of factors including skills and experience relative to the job description listed above).

In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee’s salary annually. We want our employees to be truly invested in their work– each Buttonian receives stock options upon joining the company. We also want our employees to be well-rested and live balanced lives–Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program.

For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents. Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual lifestyle stipend. Button also offers employees in select markets “All Access” memberships to WeWork as well as regular “coworking days” and social events.

Most of all, Button offers our employees the opportunity to live our company values–Grow, Learn, and Adapt–and to be a part of an incredible team of humans working together to build a better internet, fueled by commerce.

Diversity & Inclusion:

Button is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and believe being open about who we are allows us to do the best work of our lives.

Equal Opportunity Employer:

Button is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.