Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
- Aim for Understanding
- Be All In
- Bring Your Whole Self
- Lean Into Discomfort
- Put Members First
About our Team:
We employ a predominantly hub-based and virtual care assisted model. We are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
About the Role:
- You will work in a radically different model of healthcare, leveraging expanded care teams, in-person and virtual care models, as well as a proprietary homegrown IT platform for collaborative patient assessment and management
- Expect collaboration, shared-decision making, and partnership across clinical and non-clinical care team members, including our large team of Community Health Partners
- The time providers are expected to dedicate to functions such as direct member care, non- direct member care, administration, etc will be directed by the market in accordance with the corresponding policy
- Your work will be primarily focused on direct-patient care. You will co-manage a panel of complex members in a value-based care environment to provide diagnosis, treatment, counseling, medication management, acute triage and follow up care
- Your work will be centered in two of our Hubs, Charlotte and Greensboro. If needed you will provide care in the surrounding neighborhood and community. You will meet people where they are, both physically and emotionally
- Your work will be scheduled and unscheduled member visits - you may perform urgent clinical assessments as needed
- You will provide clinical supervision and education to Advanced Practice Providers (APPs,NPs/PAs) both in person and virtually
- Partner closely with APPs to co-manage, triage and assess Cityblock members’ complex needs with the goal of stabilizing active medical issues in the larger context of their overall health needs
- Identify and collaborate closely with existing outpatient behavioral health providers, primary care providers and specialists to promote shared decision making in our member’s health and successfully co-manage members who have external PCPs
- You will also have the opportunity to be the Primary Provider for members without identified PCPs and work with members longitudinally to achieve their goals.
- Utilize our custom-built care facilitation platform, Commons, and the market’s EMR to collect data, document member interactions in the field, organize information, track tasks, and communicate with your team, members, and community resources
Requirements for the Role:
- You are an independent self-starter, a leader, and a strategic thinker who is excited about the big picture of whole community health, and the ongoing evaluation and iteration of our care model
- You are an MD or DO, Board Certified in Pediatrics or Medicine-Pediatrics with an unrestricted license to practice in the state in which you are employed with Cityblock
- You can work a full-time work week, Monday-Friday 9am to 5pm ET with one late evening a week. You will also participate in a Saturday Rotation and the Cityblock on-call schedule. Your work may take you outside of normal business hours as urgent member needs arise.
- You have the experience or excitement to provide direct care to underserved populations with complex needs
- You have experience working within an interdisciplinary team
- You have experience collaborating and leading APPs, providing ongoing clinical support and education. Assessing clinical scope and understanding.
- You have an understanding of how to operate clinics to serve ages 0-18 years old and meet state-specific regulations
- You are excited about how technology can support your work and help drive the ongoing evaluation toward new, better, care
- You demonstrate proficiency, prior experience, and/or willingness to train in clinical skills such as wound assessment and care, blood drawing (venipuncture & phlebotomy), assessment and care plan reinforcement for common chronic conditions such as diabetes, hypertension, CHF, depression.
- You are passionate about improving care delivery
- You are comfortable managing patients with complex medical and psychosocial needs
- You have an unrestricted driver’s license and vehicle for daily use
- Have proficient experience using and navigating an EMR
What We’d Like From You:
- A resume and/or LinkedIn profile
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Ciytblock will not pay fees associated with resumes presented through unsolicited means.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
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