Pregnancy Program Clinical Lead- NC (Charlotte or Triad)
Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
- Aim for Understanding
- Be All In
- Bring Your Whole Self
- Lean Into Discomfort
- Put Members First
About our Team:
We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
About the Role:
We are seeking to grow our team with an enthusiastic team player and clinical leader who will supervise an interdisciplinary team and scale our Pregnancy program within Cityblock’s existing advanced primary care model. You will go above and beyond to connect with members in the Piedmont Triad / Charlotte geographies in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
We are seeking an experienced provider committed to birth equity and racial and reproductive justice. Successful applicants will demonstrate deep midwifery and sexual and reproductive health knowledge grounded in experience serving Black and brown communities. We seek sound clinical judgment, professionalism as it relates to interpersonal and general communication skills, ability to function and communicate as part of a truly interdisciplinary clinical team, timely and complete documentation, and advancement of a clinical quality improvement program centering racial equity.
Birth care/on call/longitudinal prenatal care services will not be a part of this role at the current time, though that may change as the program grows. The clinical lead will at times provide gender inclusive care in mobile and home settings, as it is integral to our care model that we meet people where they are, both physically and emotionally.
Education and Experience: Master’s Degree with a specialization as a Women’s Health Nurse Practitioner, and/or current state APRN/CNM license. At least two years of out-of-hospital experience preferred. Current BLS certification or will obtain BLS training certification within first year of employment.
As Clinical Lead of our NC Pregnancy Program and an experienced Advanced Practice Clinician (certified nurse midwife and/or women's health nurse practitioner) on our team, you will:
- Be based in either the Piedmont Triad (Greensboro or Winston-Salem preferred) or Charlotte area and available for member home visits, mobile and virtual care, and in person meetings with local providers in order to actively support high value care and positive experience and outcomes
- Serve as a manager for our Care Team Operations Associate, Perinatal Care Team Lead, and Perinatal RN Care managers, with attention to building an environment of psychological safety, accountability, and belonging amongst our team
- Provide limited “gap-filling” prenatal, postpartum, and gender inclusive well person care (eg. cervical cancer screening, family planning, STI testing and treatment, and neonatal care) when our members cannot access care through other means, through our hybrid, innovative clinical care model.
- Follow a panel of members using dashboards, our proprietary care management platform, and our new electronic health record, to be accountable to program performance. Our platform is being built for a mobile workforce. You will use our technology in the field, provide feedback to our product development team, and, over time, become part of a super-user group to assist in onboarding and supporting others.
- Proactively provide clinical education to Pregnancy care team members in a family strengths-based context that promotes member wellness, evidence-based childbirth education, reproductive life planning, preventive care, and health.
- Provide a necessary bridge to specialty and hospital-based care and services, communicating with external obstetric providers regarding programmatic and specific member needs, and serving as an ambassador who actively promotes an understanding of Cityblock's model, facilitates collaboration, and promotes quality improvement and shared decision making with members.
- Actively participate in daily team huddles and weekly case conferences to advise on pregnant and postpartum care and Member Action Plans (MAP)
- Foster lasting and trusting relationships to assist members in achieving goals, identifying new needs, and coordinating care.
- Monitor and address clinical quality gaps in care.
- Go above and beyond to connect with members and families in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
- Attend external meetings and activities, maintain professional credentialing and CME standards.
- Act as a clinical mentor to market primary care, mobile integrated care, and virtual urgent care providers to promote reliable, evidence-based sexual and reproductive health care. Offer teaching opportunities and in-services as able.
- Assist Cityblock’s Head of Women’s Health with the development, refinement, and enhancement of clinical programs, initiatives, processes, policies, workflows, and projects.
Requirements for the Role:
- Deep orientation to the reproductive justice framework and trauma-informed care that advances racial equity in outcome
- You are an NP or CNM with licensure in good standing in North Carolina
- AANC or AANP certification for NPs
- AMCB certification for CNMs; APRN registration with North Carolina Board of Nursing Controlled Substance Registration
- DEA Controlled Substances Registration
- Certification in Basic Life Support for Healthcare Providers
- Experience providing clinical services to individuals with co-occurring chronic medical and behavioral health conditions, and have an interest in serving complex, vulnerable, and disabled populations.
- Proven skills, knowledge base, and judgment necessary for independent clinical decision-making with at least two years community-based experience outside of hospital/inpatient setting.
- You are an organized, efficient, independent self-starter and problem-solver, a leader, a strategic thinker, and a mentor, who is excited about the big picture of whole community health.
- You are excited about how technology can support your work and help drive the ongoing evaluation toward new and better care.
- Unrestricted North Carolina Driver's License and vehicle for daily usage
What We’d Like From You:
- A resume and/or LinkedIn profile
- A short cover letter, please!
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
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