Account Executive - Outbound Sales



Sales & Business Development
Toronto, ON, Canada
Posted on Wednesday, November 22, 2023
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Enter the Sales team at Deliverect—the pulsating heartbeat of our journey towards growth and the delivery of exceptional value to our customers. We're not just on the front lines; we are the front lines, simplifying order management and shaping the future of how businesses thrive.
For us, it's not merely about transactions; it's a transformative journey, fostering lasting connections and redefining the very essence of order management. Beyond selling, we are builders of consultative relationships, drivers of innovation, and creators of a landscape where our customers not only survive but thrive.
Meet our team—a force that doesn't just make deals; we make life easier for our customers, embodying a spirit that redefines order management. In our ranks, colleagues are not just colleagues; they're innovators, champions of excellence, and the driving force behind Deliverect's continued success. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.
Your Impact
At Deliverect, we believe in building relationships and helping businesses succeed. As a passionate technology enthusiast, you have the potential to revolutionize the order management industry. As an Account Executive (SMB), you'll play a pivotal role in advising on Deliverect's cutting-edge solutions.
In this position, you'll serve as a spokesperson for efficiency, empowering small and medium-sized businesses (1-8 locations) to streamline operations and enhance their bottom line. Leveraging your technical sales expertise, you'll identify and convert qualified leads, develop winning sales strategies, and showcase the power of Deliverect's solutions, all while driving businesses to embrace modern technology.

A Typical Day

  • Identify and engage promising businesses through industry research, online tools, and strategic networking.
  • Collaborate with the team to refine outreach strategies and enhance prospecting efforts. Develop a deep understanding of the challenges faced by small-scale businesses to effectively communicate Deliverect's value proposition. Focus on efficiency gains, ROI improvement, and simplified order management.
  • Translate complex technical concepts into clear, actionable insights for busy business owners and operators. Your knowledge of APIs, integrations, POS systems, and third-party delivery services will be instrumental in demonstrating Deliverect's capabilities.
  • Craft compelling sales presentations and proposals tailored to each client's unique needs.
  • Navigate objections confidently and close deals that drive revenue growth.
  • Cultivate strong connections with business owners and operators, becoming a trusted advisor and ongoing resource. Provide exceptional customer service and ensure a seamless onboarding experience.

Your Expertise

  • 1 - 2 years of full sales cycle experience, preferably in B2B SaaS or the restaurant technology space, ERP enterprise solutions, etc.
  • Strong technical acumen with a solid understanding of APIs, integrations, POS systems, and third-party delivery services.
  • Proven track record of Target Attainment
  • Excellent verbal and written communication skills, with the ability to handle objections effectively.
  • Thrives in a fast-paced environment and enjoys building relationships.
  • Highly motivated, self-directed, and results-oriented, with strong organizational skills and the ability to pivot strategies to achieve results.

Additional Information

  • This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Toronto office (Adelaide St) and 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills being essential. Fluency in French is a plus.
  • In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization.
Join Deliverect: Where You Shape Tomorrow's Success
At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.
Equal Opportunities at Deliverect:
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at Join Deliverect, a workplace where culture meets career advancement.