Solutions Consultant
Madrid, Spain · Berlin, Germany · Ghent, Belgium · Amersfoort, Netherlands · London, UK
Department Focus:
Your Impact:
As a Solutions Consultant at Deliverect, you will play a pivotal role in driving company growth by providing strategic guidance and technical expertise to our Enterprise clientele. Acting as both a technical authority and a trusted business partner, you will bridge the gap between complex developer ecosystems and business operations while navigating high-stakes environments to design adoption paths that directly shape our product roadmap and long-term customer success.
This will be either a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home. Or a fully remote role working from the comfort of your home dependent on your location.
What you will do:
- Analyze complex enterprise customer workflows, translate technical requirements into scalable implementations, and lead deep-dive technical alignment sessions.
- Guide clients beyond basic setup by recommending best ways of working, operational best practices, and optimized integration architectures tailored to business needs.
- Act as the primary technical advisor to technical leads and C-suite executives, articulating complex concepts clearly across multi-phased projects.
- Partner with Product Managers and Engineering teams to share structured Voice of Customer (VOC) feedback, identify product gaps, and influence platform roadmaps.
- Establish structure in ambiguous, high-pressure environments by prioritizing critical initiatives and resolving shifting requirements with agility.
- Guide clients through the full onboarding and adoption lifecycle by executing end-to-end (E2E) systems testing, delivering tailored training programs, and ensuring seamless deployments.
- Apply systems thinking and root-cause analysis to troubleshoot complex integration, middleware, and API challenges to resolution.
- Document and escalate platform bugs, optimize team implementation frameworks, and mentor team members to foster technical excellence.
What you will bring:
- Fluency in English is required & any additional languages are a plus.
- 3+ years of client-facing experience managing complex, multi-phased technical implementations or project lifecycles within a fast-paced SaaS environment.
- 4+ years of hands-on experience working directly within a technical scope (REST APIs, webhooks, integration architectures, and developer documentation).
- Deep API & Integration Literacy: Proven ability to read, navigate, and architect solutions using complex API documentation, REST APIs, webhooks, middleware systems, and token authentication.
- Executive-Level Communication: Superior verbal and written communication skills with comfort presenting to and influencing C-suite stakeholders and non-technical business leaders.
- Systems & Troubleshooting Aptitude: Systematic approach to evaluating end-to-end data flows combined with a root-cause troubleshooting mindset.
- Automation & Tooling Experience: Proficiency with Python and Google Apps Scripts, alongside hands-on experience using API testing tools like Postman or Bruno.
- Technical Analytics: Experience leveraging data and monitoring tools such as Looker, BigQuery, or Grafana to analyze system health and performance metrics.