Business Systems Product Owner



United States
Posted on Friday, May 26, 2023
We are seeking a highly motivated and experienced Salesforce Product Owner to join our Business Systems Team. As the Business Systems Product Owner, you will be responsible for the overall success of our Salesforce implementation and continuous improvement of the platform to meet the evolving needs of our organization. You will also be responsible for the ecosystem of Sales tools that surround Salesforce. You will collaborate closely with stakeholders, development teams, and business users to define, prioritize, and deliver Salesforce solutions that drive business outcomes.

What You'll Do

  • Product Ownership: Serve as the primary point of contact for Salesforce-related initiatives and act as a subject matter expert for Salesforce capabilities, best practices, and industry trends. Take ownership of the Salesforce platform, its features, and its value to the organization.
  • Requirement Gathering and Analysis: Collaborate with business stakeholders to understand their needs, identify gaps in current processes, and translate requirements into Salesforce solutions. Conduct thorough analysis and documentation of business processes to drive effective system design.
  • Roadmap and Release Planning: Develop and maintain a strategic roadmap for Salesforce enhancements and releases, considering business priorities, user needs, and technical feasibility. Collaborate with cross-functional teams to prioritize and schedule development efforts.
  • User Story Development: Create and manage user stories, epics, and acceptance criteria that effectively communicate business requirements to development teams. Work closely with Agile teams to ensure accurate and timely delivery of features and functionality.
  • Salesforce Configuration and Customization: Configure and customize Salesforce to meet business requirements using declarative tools such as workflows, process builder, validation rules, and custom objects. Collaborate with developers to design and implement customizations when necessary.
  • User Adoption and Training: Drive user adoption of Salesforce by providing training and support to end users. Develop and deliver training materials, conduct workshops, and provide ongoing guidance to ensure effective utilization of the Salesforce platform.
  • Testing and Quality Assurance: Develop test plans, conduct system testing, and coordinate user acceptance testing (UAT) to ensure the quality and reliability of Salesforce solutions. Address issues and defects in a timely manner.
  • Stakeholder Management: Engage and collaborate with stakeholders at all levels of the organization to gather feedback, prioritize initiatives, and align Salesforce solutions with business goals. Communicate project status, risks, and dependencies effectively to stakeholders.

What You'll Bring

  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field desired.
  • Minimum of 5 years of experience as a Salesforce Administrator, Business Analyst, or Product Owner.
  • Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Sales Cloud Consultant are highly preferred.
  • In-depth knowledge of Salesforce capabilities, configuration, and customization options.
  • Proven experience in gathering and documenting business requirements and translating them into technical solutions.
  • Strong understanding of Agile methodologies and experience working in Agile/Scrum teams.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Analytical mindset with the ability to think critically and problem-solve.
  • Strong organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
  • Experience in training end users and driving user adoption of Salesforce.
  • Knowledge of Salesforce best practices, data management, and security standards.
  • Join our team and play a pivotal role in driving the success of our Salesforce implementation and empowering our organization with innovative solutions. Apply today and contribute to our mission of leveraging Salesforce to enhance operational efficiency and customer satisfaction.
The base pay range for this position is $170,000 - $200,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
About FloQast
Recognized as a 2021 Technology Fast 500 by Deloitte, FloQast is the leader in accounting workflow automation created by accountants for accountants. The cloud-based, AI-enhanced software is trusted by more than 1,600 accounting teams, including those at Snowflake, Twilio, Instacart, Zoom, and The Golden State Warriors. In July 2021, FloQast raised a $110 million Series D at a $1.2 billion valuation — and we’re growing!
What We Do
By automating common accounting workflows and helping to streamline and make them more efficient, FloQast is the place where accounting teams want to work so they can focus on what matters most, even when that’s just logging off on time. Whether automating reconciliations, documentation requests, or streamlining recurring accounting processes, such as the month-end close, financial reporting, or payroll, FloQast enhances the way accounting teams already work to help them operate more efficiently.
Here’s Why You Should Apply
- When we say our customers’ success is our priority, we’re not lying. Check us out on G2 Crowd and read a few of the 275+ 5-star reviews!
- Why do 95% of reviewers on Glassdoor say they would refer FloQast as an employer to a friend? Maintaining a collaborative, open, and fun company culture regardless of where FloQasters are located can be tricky, but we’re up to the task. Check out what actual FloQast employees have to say on Glassdoor.
- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment
- FloQast is regularly rated as one of the best places to work:
- Inc. Magazine’s Best Workplaces in 2021
- Best Places to Work by LA Business Journal since 2017
- Built In’s ​​Best Place to Work in Los Angeles since 2018
FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.