Redpoint

We’re looking for a Lead Account Manager to own relationships with Garner’s clients and brokers, and to ensure a seamless buyer and user experience. This role’s focus is relationship management, understanding client needs, and day-to-day execution. As the point of contact for key client stakeholders, the Lead Account Manager has the ultimate goal of ensuring client happiness.

This position is fully remote.

Responsibilities Will Include:

• Own specific client and broker relationships
• Execute project management plans for new client onboarding
• Collaborate with product, sales, and member services teams to ensure that Garner’s enrollment and engagement goals are met
• Track client success KPIs, escalate areas of concern and mitigate risks
• Communicate regularly with economic buyers and members to understand ongoing needs
• Develop client reports, meeting materials, and workshops as needed

The Ideal Candidate Has:

• 5+ account management experience in employer health benefits
• An ability to manage complex projects and achieve results against tight deadlines
• A track record of building relationships with sophisticated external stakeholders
• A desire to work in a rapidly evolving startup environment
• A desire to be a part of our mission to improve the healthcare system

The base salary range for this position is: $115,000 - $125,000 annually. This position is also bonus eligible. Compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.