Director of Product Design

Garner Health

Garner Health

Product, Design
Posted on Wednesday, May 29, 2024

Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

We’re looking for a Head of Product Design to join our team. This individual will report to Garner’s Head of Product, own the end-to-end design process, manage our user research capabilities, and manage a small team of designers. We’re looking for someone with strong experience designing both business- and consumer-facing products.

Garner is headquartered in NYC, but this position is also available for individuals who prefer remote work.

Responsibilities will include:

  • Own the design process, from research and ideation to execution and iteration.
  • Own the creation, execution, and analysis of our NPS survey, including synthesizing results for the Product team and broader company.
  • Be a “player-coach” who is hands-on with design while also building, managing, and mentoring a small team.
  • Develop a deep understanding of our member’s needs and motivations, practicing empathy at every step and creating products for users who are seeking seamless healthcare recommendations for themselves or family members.
  • Work closely with engineers to evolve and expand our design system across platforms.
  • Shape and participate in our user research and testing (generative & evaluative).
  • Play a key role in shaping the product strategy and direction.

The ideal candidate has:

  • 6+ years of relevant experience shipping consumer-facing products, including mobile products on iOS and/or Android.
  • A highly refined aesthetic sense and a preference for simple and clean experiences. You design products that not only meet user needs, but are delightful and engaging.
  • Analytical skills and experience working with and using data to make sound product and design decisions.
  • A humble and user-focused approach to design. You are constantly challenging your own assumptions and crave feedback through research and metrics.
  • Experience working with Figma components, libraries, and functional prototypes.
  • A desire to be a part of our mission to improve the healthcare system.

The target salary range for this position is: $175K - $195K. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
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