Gradient Labs
gradient-labs.aiLocations
London, UK · Mile End, London, UK
industry
Internet Services
Size
11 - 50 employees
Stage
Other
founded in
2023
Gradient Labs is a London-based AI startup founded in 2023 by Dimitri Masin, Danai Antoniou, and Neal Lathia. The company specializes in conversational AI agents designed to automate manual, repetitive tasks in customer support operations. Their flagship product is Otto, an AI agent that can resolve customer queries, including those requiring actions and access to account data, enabling companies to scale customer experience operations with minimal human intervention.
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