About Us

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.

Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.

Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.

When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.

We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?

The Role

As our Operations Solutions Lead, you will architect and operationalise the AI-enabled infrastructure that powers Legora’s global scale. You will design and build the systems, automations, and processes that ensure we operate with precision, speed, and minimal overhead — creating an operational foundation that is robust, auditable, and built to scale seamlessly.

Your mandate is simple: Build the most automated, AI-powered, operationally excellent organisation — empower our staff to do more with less.

You will partner across Product, Engineering, GTM, and Legal to translate organisational complexity into elegant, scalable architectures and ensure that meaningful leverage comes from technology not people.

What You’ll Do

Cross-Functional Operational Leadership

• Collaborate closely with leaders, operational heads (IT, Revenue Operations, Product Operations, Chief of Staffs) and the business to ensure systems and processes align with priorities and scale efficiently.

• Translate ambiguous operational needs into structured requirements, implementation roadmaps, and success metrics.

• Establish operational rigor across initiatives, enabling predictability, repeatability, and high-quality execution.

• Lead mission-critical projects end-to-end, balancing strategy with hands-on ownership.

• Champion operational simplicity and discipline across the organisation, ensuring teams operate with clarity and leverage.

• Serve as a key driver of operational simplicity, discipline, and efficiency across teams.
  

AI-Enabled Systems & Software Implementation

• Own and evolve the firm-wide operational tools that enable efficiency and scale.

• Design systems that are automation-first and built for accuracy, resilience, compliance, and data integrity.

• Implement robust governance, documentation, and lifecycle practices to ensure continuity and sustainable adoption.

• Ensure tooling contributes to visibility, decision clarity, and measurable business impact.

Integrations, Automation & Workflow Orchestration

• Build and maintain the integrations that connect our operational stack end-to-end.

• Identify bottlenecks, friction points, and manual workflows — and replace them with automated, AI-driven operations.

• Partner with the organisation to design resilient, scalable workflows that support rapid growth and global operations.

Process Design for a Lean, AI-First Organisation

• Map, design, and optimise processes for speed, accuracy, and near-zero manual intervention.

• Build workflows that self-diagnose through metrics, automated triggers, and monitoring frameworks.

• Establish a data driven culture driven by dashboards, reporting structures, and KPI frameworks that enable decision-making discipline.

• Ensure processes are robust, consistent, and capable of withstanding external evaluation.
  

Who You Are

You are deeply motivated by efficiency, leverage, and simplicity. You want to build an organisation where AI, automation, and great systems do the heavy lifting — not large teams, layers, or bureaucracy.

You thrive in ambiguity, bring structure to chaos, and naturally turn messy workflows into elegant systems. You are hands-on, analytical, and operationally rigorous, with a bias for automation over coordination and tooling over headcount.

Most importantly:

You believe the future belongs to organisations that stay exceptionally lean — and you want to build one.

What We’re Looking For

• 7-12+ years in operations, project management, systems management, solutions engineering, or process design in high-growth environments.

• Proven experience implementing software, building integrations, and automating workflows at scale using modern tooling and event-driven patterns.

• Strong technical fluency with the ability to design, deploy, and maintain event-based architectures in the cloud.

• Analytical, structured, and detail-oriented — with a deep love for simplification.

• Exceptional communication skills; able to align technical and non-technical stakeholders around outcomes.

• Comfortable with fast-moving priorities and owning outcomes in a dynamic environment.

• Experience with operational controls, quality standards, data governance, and building systems that withstand external review.

Why This Role Matters

This is a foundational role. The systems and processes you build will determine how we scale — not by adding people, but by adding capability. You will help create an organisation where AI is embedded in every workflow, where operations run with speed and precision, and where a small, exceptional team can achieve what typically takes hundreds.

If we succeed, it will be because we built one of the most automated, AI-native operational engines in the world — and you will have been the architect behind it.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.