Redpoint

Mattermost is seeking a Senior Solution Architect to join our EMEA and APAC GTM team. In this role, you will take end-to-end technical ownership of Mattermost-based solutions for customers and partners in Germany and selected Northern European markets, including the Nordics, Baltics, and Netherlands.

This role focuses on defense, intelligence, public sector, and NATO-related environments. You will combine architectural leadership, stakeholder engagement, hands-on technical delivery, and ownership of key technology and system integrator partnerships to establish secure, self-hosted collaboration platforms in highly mission-critical environments.

Responsibilities

• Lead technical ownership of secure collaboration solutions built on Mattermost for defense, public sector, critical infrastructure, and NATO-related organizations

• Run requirements and architecture workshops with IT, security, architecture teams, business units, and executive stakeholders

• Translate operational goals, threat models, and regulatory constraints into scalable, secure solution architectures

• Design end-to-end Mattermost architectures in high-security environments (on-premises and sovereign cloud), including:

  • Network integration

  • Identity and access management (SSO, SAML, OIDC, LDAP)

  • Logging and monitoring integrations

  • Data protection and security controls

• Guide customers through the full technical lifecycle: discovery, concept design, proof of concept, pilot, hardening, production rollout, and scale

• Develop and deliver compelling technical demos, workshops, and use-case presentations for mission-critical scenarios such as situational awareness, incident response, and operational coordination

• Own technical responses for RFI/RFP submissions, security questionnaires, and architecture reviews in partnership with Sales, Product, Security, Legal, and Compliance

• Represent Mattermost in engagements with NATO stakeholders, defense contractors, and government authorities

• Ensure solution designs align with applicable security, regulatory, and classified information handling requirements (including German and NATO frameworks)

• Build and grow technical relationships with hyperscalers, technology partners, and system integrators

• Drive partner enablement through training, reference architectures, reusable assets, and joint solution development

• Provide structured feedback to Product and Engineering on roadmap priorities, feature gaps, and competitive insights

• Represent Mattermost at relevant industry and community event

Qualifications

• 10+ years of experience in a customer-facing technical role (Solution Architect, Pre-Sales Engineer, Sales Engineer, or Systems Engineer) within B2B software or cybersecurity

• Experience supporting public sector, defense, or critical infrastructure environments preferred

• Strong knowledge of enterprise infrastructure, including Linux, networking, reverse proxies, TLS, APIs, and modern web technologies

• Experience integrating applications into enterprise security stacks and identity environments (SSO, SAML, OIDC, LDAP, directory services)

• Demonstrated experience designing and delivering mission-critical solutions with high security, availability, and compliance requirements

• Ability to translate complex, sometimes security-sensitive requirements into clear architecture designs and implementation roadmaps

• Excellent communication skills in German (near-native) and English (business fluent), with the ability to engage both technical and executive audiences

• Experience collaborating with hyperscalers, system integrators, and technology partners on joint customer engagements

• Proficiency with structured selling methodologies such as MEDDPICC

• Willingness to travel within DACH, Benelux, Nordics, and Baltic regions

• Experience participating in formal RFI and RFP processes

• Ability to leverage generative AI tools to increase productivity and accelerate solution development

Preferred Qualifications

• Experience working with defense contractors, armed forces, ministries, or security agencies in Germany or other NATO countries

• Background with cybersecurity or defense-technology vendors (secure collaboration, endpoint security, SIEM/SOAR, IAM)

• Experience introducing and operating open-source software in regulated or security-critical environments

• Familiarity with German, EU, and NATO security and regulatory frameworks

• Proven success building technical partnerships with system integrators and channel partners

• Fluency in additional European languages

• Existing German national security clearance suitable for NATO-related and defense/public-sector work, or eligibility and willingness to obtain and maintain required clearances

What We Offer

• The opportunity to shape secure collaboration in defense, NATO-related, and public-sector environments using an open, self-hosted platform for mission-critical work

• A remote-first role based in Germany with high ownership and direct engagement with customers and partners across Northern Europe

• Competitive compensation including performance-based variable components aligned with the seniority of the role

• High visibility and direct impact on strategic customer projects, partner ecosystem development, and Mattermost’s security strategy

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.