Customer Engineer

Nuon

Nuon

Software Engineering, Customer Service
San Francisco, CA, USA
Posted on May 6, 2025

We're looking for a Customer Engineer to build the bridge between Nuon's product and the people who use it. This is a hands-on, highly technical role where you'll create integrations, applications, and reference implementations that demonstrate the power and flexibility of our platform. You'll be our first and most advanced user, helping us uncover edge cases, shape the developer experience, and anticipate customer needs.

You'll work closely with engineering, product, and customer success to ensure Nuon is intuitive, powerful, and ready for real-world deployments. If you're an engineer who loves building impactful tools and thrives at the intersection of product and customer experience, we'd love to hear from you.

Responsibilities

  • Build integrations and small applications on top of Nuon's platform to validate and showcase its capabilities

  • Act as our first customer, stress-testing the platform and identifying gaps or friction points

  • Develop internal tools, examples, and starter kits that demonstrate best practices

  • Collaborate cross-functionally with engineering, product, and customer teams to improve the product

  • Write clear and concise documentation, guides, and technical blog posts

  • Engage directly with users to understand their needs and advocate for their experience

Requirements

  • Strong software engineering skills and experience building end-to-end applications

  • Comfortable building prototypes, debugging systems, and identifying edge cases

  • Passion for improving developer experience and empathizing with end users

  • Excellent communication skills, both in writing and in conversation

  • Ability to work independently and thrive in a fast-paced, early-stage startup environment

Bonus:

  • Experience working on dev tools, infrastructure, or cloud-native platforms

  • Familiarity with BYOC, self-hosted, or customer-managed deployment models

About Nuon

At Nuon, our mission is to enable Bring Your Own Cloud (BYOC) for everyone. BYOC is a novel deployment pattern that was previously too resource-intensive to build in-house. We’re pioneering a new path for devtool and AI companies—one that moves beyond the limitations of traditional SaaS.

With Nuon, you can deploy into customer accounts in minutes, not months. Nuon gives you the tools to ship BYOC like it’s SaaS and debug when things go wrong. Build applications that integrate directly with customer networks, sovereign data, and existing systems—without the headaches of traditional deployment.

We’re a Series A company with $16.5M in funding. Learn more about our investors here. Nuon is based in San Francisco, with a hybrid team of good humans. We’re committed to tearing down outdated deployment models and building something radically better together—come join us!