Senior Manager, People Success



People & HR
New York, NY, USA
Posted on Friday, February 2, 2024

About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 15,000 businesses on Ramp to save an average 5% and close their books 8x faster.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, LinkedIn’s #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the role

We are hiring a Senior Manager of People Success. Reporting to our Head of People & Talent, your mission will be to make every employee at Ramp as impactful as possible. You will design and implement strategies, policies, and programs to ensure that every leader and their team is enabled to do their best work. You will work directly with executives and department heads to implement programs in their organizations and help them solve individual cases in their organizations.

The perfect candidate will be able to operate both on the ground level as an individual contributor and as the leader of the function setting and generating buy-in for the strategy. Leaning on our people data, you will be tasked with prioritizing what strategies and tactics have the highest ROI for Ramp today.

This role is based in our New York office near Madison Square Park. We default to being in the office every day, but stints of working remotely are perfectly fine.

What you'll do

  • You will design and implement the strategy to make leaders at Ramp as successful as possible, including policies, training, and coaching

  • You will partner directly with leaders across the entire company on performance issues and employee relations, including investigations, performance issues, and terminations

  • Design and manage the strategy to elevate Ramp's leaders, including training, coaching, and policy development

  • Work with leaders to design and iterate on career-leveling frameworks across the entire company

  • Own Ramp’s semi-annual review cycle process

  • Own Ramp’s learning and development strategy

What you'll need

  • 5+ years experience working in non-People roles (consulting, finance, high-caliber operations)

  • 1+ year working in a People role (HR, Operations, Compensation)

  • Excellent coaching and consulting skills; ability to build trust with a diverse range of leaders

  • Ability to create strategies and programs, generate buy-in from stakeholders, and implement them

  • Understanding of employment law and legal risk and ability to learn more

  • Strong ability to identify opportunities to implement and improve processes to increase operational leverage

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support

  • Pet insurance