UX Researcher intern

SentinelOne

SentinelOne

Design
Prague, Czechia
Posted on Tuesday, June 11, 2024

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

Who We Are Looking For

As a UX Researcher Intern at SentinelOne, you will assist the UX research team in a number of research activities including recruitment related activities, data entry, note-taking, technical setup of research studies, product analytics, etc. to ensure that project work is delivered on time and meets our demands for high quality.

The UX Research team collaborates with cross-functional teams, including product managers, product designers, and engineers, to conduct user research and provide actionable insights that drive the development of intuitive, user-centric solutions. Your work with the UXR team will have a direct impact on our main products, enabling SentinelOne to develop innovative concepts and ideas based on data and research, rather than subjective opinions.

SentinelOne’s design team (over 30 designers across the US, Israel, Czechia and India) is growing quickly and transforming its role in the organization. We are leading the way with ideas and execution to make our product more lovable, usable, and flexible.

As part of your UXR internship you will impact products that serve thousands of users from security teams at enterprise and government customers across the globe (incl. 5 of Fortune 10 and hundreds of Global 2000) and protect tens of millions of endpoints every day. You will contribute to safeguarding the world’s creativity, communications, and commerce on devices and in the cloud.

What You Will Do

  • Recruitment
    • Collaborate with UX Researcher and Customer Success Team in managing the Design Partner Program (DPP)
    • Support Researchers in using the DPP to find and schedule participants to participate in research projects

  • Research Study Design
    • Collaborate with experienced researchers in designing and executing user research activities to gain deep insights into user behavior, needs, and pain points.
    • Help to conduct qualitative and quantitative research, such as user interviews, surveys, usability tests, and analytics analysis.
      • Primary activities will be notetaking and synthesis
    • Collaborate with researchers in distilling insights into readouts and follow items

  • Research team initiatives
    • Collaborate with the research and design team to generate personas, user flows, wireframes, and prototypes based on research insights.

What skills and knowledge should you bring

  • Proficiency in UX design tools and software, such as Dovetail and Figma.
  • Fluency in English, both written and spoken.
  • Some experience in conducting user research for software or web-based applications.
  • Awareness of qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis.
  • Analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets.
  • Strong communication skills, both written and verbal.
  • Ideally some awareness or knowledge of cybersecurity concepts and the ability to understand the unique challenges and needs of our target users is highly appreciated.
  • An ongoing education for Bachelor's in Human-Computer Interaction, Psychology, Cognitive Science, or a related field is highly appreciated - ideally a Master’s degree.
  • A portfolio demonstrating past research projects (university projects, etc.) and their impact on product development is highly desirable.

Why us?

Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including:

  • 1:1 mentorship
  • The opportunity to expand your knowledge and work on challenging projects
  • Training and Development opportunities
  • Connections to other recent grads, and employees across the company
  • Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
  • Fun events!

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.