Back Office Coordinator
Strive Health is built for purpose- to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification and engagement, comprehensive coordinated care, and home-first dialysis. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from CKD through ESRD, leveraging comparative and predictive data and analytics to identify patients at risk. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization, and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the Healthcare community and set a new standard for how kidney care should be done.
Back Office Coordinator
Responsible for providing general administrative support to clinic and mobile operations.
- Complete registration of enrolled members, update insurance, demos and risk score.
- Demonstrates excellent customer service skills.
- Track member consents of enrolled and engaged members.
- Conducts outreach to established members utilizing ad hoc lists, no show and canceled reports an/or assigned panel lists.
- Faxes care plan and visit summaries.
- Obtains medical records.
- Process and mail member educational materials.
- Process disenrolled members.
- Completes ongoing training to further skills and development.
- Works collaboratively with other team members.
- Ensures all member engagements are documented accurately
- Requires a high school diploma
- 1 year of related experience or any combination of education and experience which would provide equivalent background
- 1 year experience using electronic medical records
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms
- Preferred candidates will be bilingual
- Experienced in Microsoft office
Hourly Range: $20.67-$25.48
Strive Health offers competitive compensation and benefits. An annual performance bonus, determined by company and individual performance, is available for many roles and aligned to Strive Health guidelines.
Beware of Scams: Please ensure your application is being submitted through a Strive Health sponsored site only. Our emails will come from @strivehealth.com email address. You will NEVER be asked to purchase your own employment equipment. You will also NEVER be asked to submit personal information except through Greenhouse or Rippling in connection with our application process. If you experience fraudulent activity, please contact local law enforcement or your state attorney general.