Salesforce Engineer

Workato

Workato

Software Engineering, Sales & Business Development
alabang, muntinlupa, metro manila, philippines
Posted on Friday, March 31, 2023

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Salesforce Engineer to join our growing team. In this role, you will also be responsible to:

  • Provide on-going systems and technical support for Salesforce

  • Execute project lifecycle – which includes development, testing, review, deployment – to implement feature configurations and customizations of Salesforce to meet evolving business and operational needs. This includes, but is not limited to:

    • Apex classes and triggers

    • Visualforce pages and components

    • Managed packages

    • Report types

    • Custom objects and fields

    • Flows

    • Approval processes

    • Page layouts

    • Record Types

    • Profile permissions, permission sets, sharing rules, organization-wide defaults

    • Validation Rules

    • Custom buttons, links, widgets

  • Maintain security and integrity of the company’s Salesforce instance through the implementation of proper governance and permissions

  • Ensure optimal performance in the Salesforce instance through the implementation of scalable solutions, in line with industry best practices

  • Troubleshoot and fix Salesforce errors raised by the business

  • Be the Salesforce SME (subject matter expert) and guide users in executing operations in Salesforce – e.g. reassigning records, creating new records

  • Create business and technical documentation – customizations, workflows, and business processes – and keep all documentation up to date

  • Monitor Salesforce new release features and review for potential impact to existing Salesforce configuration, as well as potential benefits for the business

Requirements

Qualifications / Experience / Technical Skills

  • 3-5 years of experience as a Salesforce Developer

  • Experience with implementing or configuring CPQ
  • Salesforce Administrator and Developer Certification preferred

  • Experience with supporting Go-to-Market departments preferred (i.e. Sales, Marketing, Customer Success, Partner Channel)

  • Experience in agile development preferred

  • Knowledge in Apex, especially batch, and SOQL

  • Experience with integrating third-party applications with Salesforce

  • Proficient in custom record types, fields, roles and permissions, page layouts, reports, and Salesforce data model

  • Effective technical troubleshooting and debugging skills

Soft Skills / Personal Characteristics

  • Can confidently provide support and user training across departments

  • Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork

  • Excellent verbal and written English communication skills

  • Can exercise strong problem-solving skills, and analytical thinking

  • Exceptional team player with strong analytical, communication and interpersonal skills

  • Excellent organization and time management skills

  • Keen to learn new applications and software

  • Growth mindset, ability to iterate, and design-thinking approach to problem-solving

  • Ability to work independently with minimal guidance