Responsibilities

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services, and the chance to work with cutting-edge technologies like Kubernetes, Kafka, Serverless, ArgoCD and more, then this might be the position for you! We are looking for an Intern - Site Reliability Engineer (6 months Internship)

In this role, you will be responsible for:

• Monitoring end-to-end availability and performance of critical services

• Independently troubleshoot complex issues and events affecting the entire platform and application stack as well as the infrastructure used to manage and deliver the product

• Supporting production platform and application-related events and incidents

• Perform root cause analysis on issues, and participate in blameless post-mortems so we can learn from incidents and automate them out of recurrence

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput

• Identify performance bottlenecks and triage with Engineering teams to design and implement a secure and performant solution

Daily and Monthly Responsibilities

• Oncall activity including the validation and investigation, development requests processing. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault-finding

• Partner with development teams to improve services through rigorous testing and release procedures

• Create automation to reduce manual activities and tasks

Expectations

We are hiring an engineer who will help us with day-to-day product-related operations like Incident management, improving applications-related monitoring and alerting, reacting proactively on alerts as a part of the on-call and driving the incidents. This role requires day-to-day work with dev and infrastructure teams in order to make the product robust and rock solid by continuously improving quality through visibility and proper incident management.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's Degree in Computer Science, Information Systems, or a related field. (We are open to 3rd and 4th years students as well)

• Knowledge of administering Kubernetes-based microservices, ingress controllers, web servers (nginx), and databases (Postgres, MySql, MongoDB; Desirable - Redis, Clickhouse)

• Ability to program(basic skills ) with one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript.

• Experience with AWS technologies such as EKS, ELB, RDS, S3, VPC

• Strong troubleshooting experience in the realm of networking fundamentals, web applications, and DNS

• Hands-on experience creating automation automation using scripting languages and/or code

• Knowledge of working with modern CI/CD tools such as ArgoCD, GitHub Actions, orsimilar solutions

• Experience with Infrastructure as Code tools (e.g. Terraform, CloudFormation)

• Experience with observability, logging, tracing tools like Grafana, Prometheus, Loki, elasticsearch, cloud watch, jagger

• Knowledge about operating high-traffic production environments in public clouds: AWS, GCP, or Azure

• Programming experience in production environments is enough to create the automation and/or simple services

• Experience with modern cloud environments: containerization, infrastructure-as-code, DevOps, CI/CD pipelines and general automation

• Hands-on experience with network security, databases systems and related tools

• Operating Kubernetes clusters and a good understanding of Kubernetes moving parts basics

• Experience performing stress-testing, failure analysis, and load-testing apps