Intern, Instructional Design



Mountain View, CA, USA
Posted on Thursday, September 14, 2023

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers


We are looking for an exceptional Intern, Instructional Design to join our growing team. In this role, you will be involved in creating innovative and engaging learning experiences at scale for our go-to-market team members. You’ll get to work collaboratively with the Global Field Readiness team and subject matter experts across the company to create a variety of learning and development assets including e-learning courses, job aids, live workshop materials, videos, and more.

In this role, you will also be responsible to:

  • Developing high-quality instructional content, including presentations, training modules, manuals, videos, e-learning courses, and assessments.

  • Writing clear and concise instructional materials, ensuring content is accurate, relevant, and engaging.

  • Scheduling content reviews with subject matter experts.

  • Incorporating multimedia elements, such as graphics, animations, audio, and video, to enhance learning effectiveness.

  • Ensuring the content adheres to accessibility standards and is compatible to a global audience.

  • Creating job guides, learning aids, and other materials to facilitate a better learning experience and retention of knowledge and skills.

  • Collaborating with the Manager, Field Readiness (Learning & Development) to design engaging activities and assignments to ensure learners get a chance to practice and refine what they learn.

  • Analyzing current learning programs for areas to improve the learner experience.


Qualifications / Experience / Technical Skills

  • Experience with video production and editing tools, especially Camtasia.

  • Excellent writing and editing skills, with the ability to present complex information in a clear and concise manner.

  • Familiarity with visual design principles and multimedia production techniques.

  • Knowledge of instructional design principles, learning theories, and adult learning methodologies preferred.

  • Proficiency in using authoring tools, learning management systems (LMS), and multimedia software, especially with Highspot and Canva.

  • Portfolio Required: In order to be considered for this position, please also include a link to a portfolio with a variety of samples of your work. This can be anything from courses, guides, slide decks, videos, infographics, job aids or anything that highlights your design expertise.

Soft Skills / Personal Characteristics

  • Strong project management skills with the ability to prioritize tasks and meet deadlines.

  • Collaborative mindset and the ability to work effectively in cross-functional teams.

  • Ability to work well both independently and in teams in a remote environment.

  • Ability to adapt to a fast-paced, dynamic environment and embrace change.

For all applicants, the pay for this role ranges from $19-$23 USD depending on experience.

Also, you will be required to share your portfolio over the process if available