Solutions Consultant

Workato

Workato

Hyderabad, Telangana, India
Posted on Tuesday, July 9, 2024

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Please note that this role requires working during US hours - 7:00 pm IST onwards

Responsibilities

We are looking for an exceptional Solutions Consultant (Presales) to join our Embedded Platform Team to support our US region. This role will report to our Director of Solutions Consulting (Embedded) and will play an integral role in working as the key advisor and advocate for Workato’s Embedded Platform to help prospective customers achieve their business outcomes. As a Solutions Consultant (Presales), you will actively drive and manage the solutioning and evaluation phases of the sales process and will be an integral member of the account teams. In order to be successful in this role, you must understand and be able to articulate technical concepts as well as communicate the value of Workato’s products to business and technical prospects. You will also help shape the product and direction of the company by communicating market needs to the Product Management team. We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the needs of the customer and articulating the value of Workato’s products and solutions in meeting those needs.

In this role, you will also be responsible to:

  • Being our customer’s most trusted advisor by realizing Workato’s value propositions and platform capabilities to achieve their business objectives.

  • Owning and leading the technical diagnosis, prescription, and validation phases of the sales cycle and providing a consultative approach in advising customers.

  • Establishing partnerships with Account Executives, Solution Architects, and other functions of the Embedded Platform Team to evangelize our platform, approach, and architecture tailored to the customer’s business and drive the technical sales stages to completion.

  • Articulating and educating prospects on various business, technical, and architectural concepts to a variety of audiences. Primary stakeholders include product managers, developers, architects, customer success, professional services as well as executive leadership.

  • Sell the value of the Workato platform using multiple formats/channels, including in-person and remote online product demonstrations.

  • Create and deliver custom product demonstrations to support the sales cycle. This may include solving for unique customer UI/UX journeys through the use of the Embedded Platform iFrames and APIs.

  • Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using the Workato platform.

  • Successfully manage and execute technical workshops and in-depth proof of concepts (POCs), on-site or remotely.

  • Work with new customers to achieve First Value on the platform.

  • Fully own responses to functional and technical elements of RFIs/RFPs.

  • Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap enhancements.

  • Responsible for representing the Workato platform to customers at field events such as conferences, seminars, etc.

  • Support Marketing and Event functions by evangelizing the Workato solution which includes writing blogs, participating in demo-driven webinars, and speaking at industry and partner events.

Requirements

Qualifications / Experience / Technical Skills

  • BA/BS or equivalent education - Computer Science degree is a plus.

  • 3-5 years of pre-sales experience in a SaaS organization. Hands-on experience with iPaaS technologies is a major plus.

  • Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.

  • Hands-on experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure.

  • Knowledge of Ruby programming (or understanding/familiarity with object-oriented programming and scripting).

  • Understanding of web technologies such as HTML, HTTP, XML, JSON

  • Knowledge of front-end development, including but not limited to, HTML (particularly iframes & iframe security mechanisms), Javascript, and/or CSS.

Soft Skills / Personal Characteristics

  • Passionate about delivering successful customer outcomes

  • Adaptable with the ability to learn new concepts, technologies, and solve problems with a positive outlook.

  • Strong interpersonal skills with the ability to convey and relate complex ideas to others and work collaboratively to get things done.

  • Excellent presentation abilities and composure in front of all levels of technical and business audiences.

  • Ability to lead architectural discussions.

  • Results-oriented and self-motivated