Intern, Technical Product Management (Usage & Adoption)
Workato
About Workato
Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.
Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.
We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We’re looking for an exceptional Technical Product Management Intern to join our growing team (Usage & Adoption). In this role, you will help design in-product experiences to drive discovery and adoption of Workato’s features. This includes creating engaging content for feature discovery, in-context user guides, and helping users discover Workato's powerful suites of capabilities, progressing from novice to expert. This is a hands-on technical role, focused on using data and product knowledge to improve feature discovery and user engagement.
In this role, you will also be responsible to:
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Build and deploy in-product experiences to drive feature discovery and adoption.
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Monitor user behavior, capture insights, and analyze segments to refine key user milestones.
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Support the development and maintenance of AssistIQ, Workato’s in-product resource hub.
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Present data-driven insights to recommend improvements to in-product experiences.
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Continuously test and optimize campaigns to enhance the user journey and engagement.
Requirements
Qualifications / Experience / Technical Skills
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Experience with Web Development (HTML, Javascript, CSS)
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Experience with SQL
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Basic knowledge of Automation and Integration
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Experience with APIs would be a plus
Soft Skills / Personal Characteristics
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Ability to articulate a vision or direction for each piece, and come with ideas based on the brief given
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Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones
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Able to work independently and efficiently to hit short deadlines
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Strong organizational skills and attention to detail to juggle multiple projects simultaneously
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Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset