Technical Architect, Professional Services

Workato

Workato

IT, Sales & Business Development
Berlin, Germany
Posted 6+ months ago

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

On the back of high customer demand and as part of our ongoing and successful Professional Services build out in EMEA, we are looking for an exceptional Technical Architect.

In this role, you will be responsible for:

  • Participating as a SAP integration SME and architect in professional services engagements, focused in particular but not only on integration and automation with SAP ecosystem (SAP ECC, S/4HANA, SaaS applications) as well as on migrations from other platforms to Workato
  • Working on customized customer onboarding, statements of work and other customer facing activities.
  • Being a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements.
  • Becoming the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.
  • Contributing to our global SAP practice by creating or enhancing content such as Workato Community content, reference demos and presentations,, white papers, best practices, architecture patterns, and online courses for use by customers, partners and Workato teams

Through professional services engagements, you will:

  • Lead business requirements sessions.
  • Develop architectural designs for customer integrations and automations.
  • Conduct recipe reviews.
  • Advise on unit, integration and user acceptance testing best practices.
  • Conduct production readiness assessments.
  • Advise on production deployment procedures.
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams.
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to align with customer organizations’ needs.
  • Be embedded in customers’ organisations and rapidly understand and absorb their current business process and levers and advise on how they can be improved through automation, orchestration or adoption of other Workato platform features

Requirements

Qualifications / Experience / Technical Skills

  • 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions.
  • Experience in end-to-end solution architecture and implementation on SAP PI/PO and SAP Integration Suite. Knowledge of SAP BC, SAP AIF, SAP iRPA and SAP BTP services (such as AI, SAP Build etc.) is beneficial.
  • Strong knowledge of SAP interfacing technologies, configuration and troubleshooting (IDoc, RFC, OData, SOAP WebServices etc.).
  • Familiarity with SAP architecture, key SAP methodologies and frameworks (Clean Core, ISA-M etc.) Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
  • Deep understanding of security and governance needs for large enterprise organizations.
  • Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances.
  • Business English fluency (written and verbal)

Preferred / Nice-to-haves

  • Experience as an Enterprise and/or digital architect preferably in consulting engagements
  • Master’s degree in Computer Science, Software Engineering.
  • Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, EBusiness Suite, Databases.
  • Knowledge of AWS, Azure, GCP, and programming languages Ruby, ABAP, Java, Groovy, JS
  • Experience having worked in a global start-up environment.
  • SAP or other relevant certifications (AWS, Microsoft etc.)
  • German language knowledge B1 and higher